隐私政策 Privacy Policy
生效日期 Effective date: 25 May 2025
运营主体 Service operator:NumForLife
一、前言 Introduction
欢迎使用数易赋能(NumForLife)的 App、网站及相关服务(以下简称“服务”)。我们重视您的隐私。本政策说明我们如何收集、使用、保存、共享及保护您的个人信息,以及您可以如何管理这些信息。
Welcome to NumForLife’s app, website, and related services (the “Services”). We value your privacy. This Policy explains how we collect, use, retain, share, and protect your personal information, and how you can manage that information.
本政策适用于由上述运营主体提供的服务。第三方网站、支付平台或其他独立服务如何处理您的信息,由其各自的隐私政策说明。
This Policy applies to Services provided by the operator identified above. Third-party websites, payment platforms, and other independent services explain their information practices in their own privacy policies.
请在使用相关功能前阅读本政策。需要您同意的个人信息处理活动,我们会根据适用法律另行取得同意;阅读本政策或使用服务,不代表您同意所有可选的数据处理活动。
Please read this Policy before using the relevant features. Where consent is required, we will obtain it in accordance with applicable law. Reading this Policy or using the Services does not mean you consent to all optional data processing activities.
二、我们收集的信息 Information We Collect
我们根据您实际使用的功能收集相关信息。部分信息为提供服务所必需,其他信息可由您自行选择是否提供。若您不提供必要信息,相关功能可能无法使用。
We collect information relevant to the features you use. Some information is necessary to provide the Services, while other information is optional. If you do not provide required information, certain features may be unavailable.
1. 账户与联系信息 Account & Contact Information
注册、登录或管理账户时,我们可能收集您的姓名或昵称、电子邮箱、手机号码及账户相关信息。如您使用第三方账户登录,我们可能接收该登录服务在您授权范围内提供的账户标识及基本资料。
When you register, sign in, or manage your account, we may collect your name or nickname, email address, phone number, and account-related information. If you use a third-party sign-in service, we may receive an account identifier and basic profile information within the scope of your authorisation.
2. 测算与个性化服务信息 Calculation & Personalisation Information
使用数字人生测算、占卜或相关功能时,您可能需要提供姓名、出生日期、出生时间、性别或其他与所选功能相关的信息。您提交的问题、选择及产生的结果,也可能需要由相关功能处理。
When using numerology, divination, or related features, you may need to provide your name, date and time of birth, gender, or other information relevant to the selected feature. Your submitted questions, selections, and generated results may also need to be processed by that feature.
请避免在自由输入内容中提供与服务无关的敏感信息。如您提供他人的个人信息,请确保您有适当权限或其他合法依据。
Please avoid entering sensitive information that is unrelated to the Services in free-text fields. If you provide another person’s personal information, please ensure you have appropriate authorisation or another lawful basis.
测算记录是否保存在设备本地、与账户同步或可供恢复,取决于相关功能的实际设计及页面说明。仅保存在本地且未备份的数据,在卸载应用、更换设备或清除数据后可能无法恢复。
Whether calculation records are stored locally, synchronised with your account, or recoverable depends on the feature’s design and accompanying information. Data stored only on your device without a backup may be unrecoverable after uninstalling the app, changing devices, or clearing data.
3. 订单与交易信息 Order & Transaction Information
当您购买会员、课程、数字服务或实体商品时,我们可能处理订单内容、交易金额、付款状态及相关交易编号。需要实体配送时,我们还会收集收件人姓名、地址及联系电话。
When you purchase memberships, courses, digital services, or physical goods, we may process order details, transaction amounts, payment status, and transaction references. For physical deliveries, we also collect the recipient’s name, address, and phone number.
通过第三方支付平台付款时,您提交给该平台的支付资料由其根据自身隐私政策处理。我们会接收确认付款、处理退款及管理订单所需的交易信息。
When you pay through a third-party payment platform, that platform processes the payment details you submit under its own privacy policy. We receive the transaction information needed to confirm payment, process refunds, and manage orders.
4. 设备与使用信息 Device & Usage Information
使用服务时,我们可能收集设备型号、操作系统、浏览器类型、IP 地址、访问时间、功能使用记录及错误日志,用于维持服务运行、排查故障及保障安全。
When you use the Services, we may collect device model, operating system, browser type, IP address, access times, feature usage records, and error logs to operate the Services, troubleshoot problems, and maintain security.
这些信息单独或与其他信息结合时可能识别或关联到您,因此不能一概视为非个人信息。
This information may identify or be linked to you, either on its own or when combined with other information, and is not automatically treated as non-personal information.
5. 客服与反馈信息 Support & Feedback Information
当您联系客服、提交意见或报告问题时,我们可能保存您的联系方式、沟通内容及您主动提供的附件,用于处理请求及跟进问题。
When you contact support, provide feedback, or report an issue, we may retain your contact details, communications, and attachments you voluntarily provide to address and follow up on your request.
三、我们如何使用信息 How We Use Information
我们根据适用法律,在提供服务所必需、履行法律义务、取得您的同意或其他适用合法依据下处理个人信息,具体用途包括:
We process personal information under applicable legal grounds, such as providing the Services, meeting legal obligations, obtaining your consent, or another lawful basis available under applicable law. Purposes include:
提供服务: 创建和管理账户,提供测算、内容、会员及其他您请求的功能。
Providing the Services: Creating and managing accounts and delivering calculations, content, memberships, and other requested features.处理交易: 确认付款、交付订单、安排配送及处理退款。
Processing transactions: Confirming payments, fulfilling orders, arranging deliveries, and handling refunds.改善体验: 分析功能使用情况及反馈,排查错误并改进服务。
Improving the experience: Reviewing feature usage and feedback, troubleshooting errors, and improving the Services.个性化设置: 根据您的选择和偏好提供相关内容与功能。
Personalisation: Providing relevant content and features based on your selections and preferences.服务通知: 发送订单、账户、安全及重要服务变更通知。
Service communications: Sending order, account, security, and important service updates.营销推广: 在取得适用法律要求的同意后,发送活动、优惠及产品资讯;您可以选择退订。
Marketing: Sending promotions, offers, and product news with consent where required by law. You may opt out.安全与合规: 防止欺诈、滥用及未经授权的访问,并履行适用法律义务。
Security and compliance: Preventing fraud, misuse, and unauthorised access, and meeting applicable legal obligations.
四、Cookie、类似技术与设备权限 Cookies, Similar Technologies & Device Permissions
如使用 Cookie、本地存储或类似技术,我们会根据实际用途,用于维持登录状态、保存偏好、保障安全或分析服务使用情况。对于依法需要同意的非必要技术,我们会在启用前提供相应选择。
Where we use cookies, local storage, or similar technologies, their purposes may include maintaining sign-in sessions, remembering preferences, supporting security, or analysing service usage. For non-essential technologies requiring consent, we will provide the relevant choices before enabling them.
您可以通过浏览器或设备设置管理相关技术,但关闭某些必要功能可能影响登录或其他服务。
You can manage these technologies through your browser or device settings, although disabling certain necessary functions may affect sign-in or other Services.
如某项功能需要通知、相机、照片或其他设备权限,我们会在需要时请求授权。您可以通过设备设置管理或撤回权限;拒绝相关权限可能影响对应功能。
If a feature requires notifications, camera access, photo access, or other device permissions, we will request permission when needed. You can manage or revoke permissions in your device settings. Refusing a permission may affect the associated feature.
五、信息共享与披露 Information Sharing & Disclosure
我们仅在具有适当依据及与相关目的相符的范围内,共享或披露个人信息,包括以下情况:
We share or disclose personal information only on an appropriate basis and within the scope relevant to the purpose, including the following circumstances:
服务提供商: 为提供托管、技术支持、支付、配送、通信或分析服务,向相关服务商提供必要信息,并根据适用要求约束其使用和保护这些信息。
Service providers: Providing necessary information to providers supporting hosting, technical operations, payments, delivery, communications, or analytics, subject to applicable requirements governing its use and protection.法律要求: 为履行适用法律义务,或回应具有合法依据的监管、法院或执法要求,披露必要信息。
Legal requirements: Disclosing necessary information to meet applicable legal obligations or respond to legally valid regulatory, court, or law-enforcement requests.业务变更: 如发生合并、收购、重组或资产转让,个人信息可能作为相关业务的一部分转移。我们将根据适用法律履行通知及其他必要义务。
Business changes: Personal information may transfer as part of a merger, acquisition, restructuring, or asset transfer. We will meet applicable notification and other legal requirements.您的授权: 根据您的明确请求或有效同意,向指定第三方提供相关信息。
Your authorisation: Providing information to a designated third party at your express request or with valid consent.
六、信息保存与跨境处理 Data Retention & International Processing
我们仅在实现本政策所述目的所需的合理期限内保存个人信息,并考虑账户状态、服务需求、争议处理及法律规定的保留义务。无需继续保留时,我们将按适用要求删除信息或进行匿名化处理。
We retain personal information for a reasonable period necessary to fulfil the purposes described in this Policy, taking account of account status, service needs, dispute resolution, and legal retention obligations. When retention is no longer necessary, we will delete or anonymise the information as required.
如我们使用位于您所在国家或地区以外的服务器或服务提供商,您的信息可能在境外处理。发生此类处理时,我们将根据适用法律采取必要的保护措施,并在需要时提供进一步告知或取得同意。
If we use servers or service providers outside your country or region, your information may be processed abroad. Where this occurs, we will apply safeguards required by applicable law and provide further notice or obtain consent where necessary.
七、信息安全 Information Security
我们采取合理的技术和管理措施保护个人信息,并根据风险及实际处理情况配置访问控制、安全传输、系统维护及其他适当措施。
We use reasonable technical and organisational measures to protect personal information, including access controls, secure transmission, system maintenance, and other measures appropriate to the risks and processing involved.
任何互联网传输或存储系统都无法保证绝对安全。请妥善保管账户凭据,不要向他人提供密码或验证码。如发现账户异常,请及时联系我们。
No internet transmission or storage system can be guaranteed completely secure. Please protect your account credentials and do not share passwords or verification codes. Contact us promptly if you notice unusual account activity.
如发生涉及个人信息的安全事件,我们将根据适用法律采取应对措施,并在需要时通知受影响用户及有关机构。
If a security incident involving personal information occurs, we will respond in accordance with applicable law and notify affected users and relevant authorities where required.
八、您的权利与选择 Your Rights & Choices
根据您所在地区及适用法律,您可能享有以下权利:
Depending on your location and applicable law, you may have the following rights:
访问、获取副本或更正您的个人信息。
Access, obtain a copy of, or correct your personal information.请求删除个人信息或注销账户。
Request deletion of personal information or closure of your account.撤回基于同意的数据处理授权。
Withdraw consent for processing based on consent.反对或限制某些处理活动,或请求数据可携带。
Object to or restrict certain processing, or request data portability.退订营销信息,并向有关数据保护机构提出投诉。
Opt out of marketing communications and complain to the relevant data protection authority.
您可以通过可用的账户设置或本政策所列邮箱提交请求。为保护您的信息,我们可能需要合理核实您的身份,并将在适用法律规定的期限内处理。
You can submit requests through available account settings or the email address listed in this Policy. We may reasonably verify your identity to protect your information and will respond within the period required by applicable law.
撤回同意不影响撤回前已合法进行的处理。删除账户后,部分信息可能仍需因法律义务、安全或争议处理而保留;如适用,我们会向您说明。
Withdrawal of consent does not affect the lawfulness of processing already carried out. After account deletion, some information may need to be retained for legal, security, or dispute-resolution purposes. We will explain this where applicable.
九、未成年人隐私 Children’s Privacy
未成年人使用服务,应符合适用法律及相关功能的年龄要求。如法律要求父母或监护人同意,我们将在处理相关个人信息前取得必要授权。
Use of the Services by minors must comply with applicable law and the age requirements of the relevant features. Where parental or guardian consent is required, we will obtain the necessary authorisation before processing the relevant personal information.
如您认为未成年人在缺少必要授权的情况下向我们提供了个人信息,请联系我们。我们将核实情况,并根据适用要求采取删除或其他适当措施。
If you believe a minor has provided personal information without required authorisation, please contact us. We will investigate and take appropriate action, including deletion where required.
十、政策更新 Policy Updates
我们可能因功能调整、数据处理方式变化或法律要求更新本政策,并在 App 或网站公布最新版本及生效日期。
We may update this Policy to reflect changes to features, data practices, or legal requirements. The latest version and its effective date will be published on our app or website.
如变更对您的权利或个人信息处理产生重大影响,我们将提供适当通知,并在适用法律要求时重新取得您的同意。
If changes materially affect your rights or how your personal information is processed, we will provide appropriate notice and obtain renewed consent where required by applicable law.
十一、联系我们 Contact Us
如果您对本政策、个人信息处理方式或您的隐私权利有任何疑问,或希望提交相关请求,请联系我们:
If you have questions about this Policy, our handling of personal information, or your privacy rights, or wish to submit a request, please contact us:
电子邮箱 Email: support@kccdigital.com
请简要说明您的问题或请求,并提供有助于定位账户的信息。请勿通过电子邮件发送密码、验证码或完整支付卡资料。
Please briefly describe your question or request and provide information that helps us locate your account. Do not send passwords, verification codes, or complete payment card details by email.